All Products List

Support for All-in-ones / Multi-function

Find the Support You Need for Your All in One:

support

Contact Brother by Email, Chat or Phone

Get the Latest Drivers, Software Updates, Manuals, FAQs, Videos and More!


Locate a Brother Authorized Service Center to provide support on your Brother products.



MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




Download Brochure  
Overall Rating: (3.7 out of 5)
Read all 218 Reviews | Write a review



Product Reviews

147 of 218 people would recommend this product.

Overall Rating: 2 out of 5
Printer good, software not
December 31, 2015
By Krist from California
Purchased for 11x17 scanning capabilities. Looked forwarwd to scan & email function. Printer & scanner works as advertised, software does not load or work.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 2
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
Best copier ever!
December 30, 2015
By Willy62 from New York
Very impressed. Came highly recommended from
IBM employee. Easy of setting up and instructions were well written. Love the low use of ink. Copy quality excellent. Scanning documents takes little time and produces high quality resolution. Faxing also nicely done. Had to call customer support on an issue my hardware had. They were very professional and solved the problem quite nicely. Find the help on line - well organized and also very efficient. If you are looking for a copier, fax and scanner this is your machine!
Expertise Casual User
Use Small Business (Up to 25 Employees)
Brother products owned 1
0 of 1 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
GREAT MACHINE
December 30, 2015
By MIKEV from Wichita Ks
After my old printer quit I went to Sams to look for a new one. Found a HP that was on sale and bought the printer. After trying to set it up without any luck I went to HP support and spent hours trying to get it to work right! They said it might be bad and would send me a return slip, that I would have to mail it back to them. I said forget that and took it back to Sams for an exchange. brought home the new one and had the same problem (software would not load) Took it back and got a refund. Shop at Amazon found this printer bought it received it in two days, Hooked it up followings easy to use directions downloaded easy and went right to work> I also have a MFC9970 lazor printer which is 4 years old never have had any problems the machine tells me when to replace parts and how to do it. I will never buy another brand but Brother again Thanks for being a great company with hi Quality Products.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 2
0 of 2 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 1 out of 5
Best not said!
December 30, 2015
By Anonymous
Worst 'Customer Service' experience! A more appropriate term would be: Customer DISSERVICE!
Total indifference and disregard for the Customer.
Not at all consistent with the corporate statement or mission! Because of the lack of care and honesty on the customer care side I paid for the timely repairs of my machine and returned the replacement machine unopened.
NO FOLLOW up to inquire as to the reason for my returning the replacement machine. If this is a reflection of corporate philosophy, then you would be well advised to say so and not mislead the consumer who keeps you in business!
2 of 2 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
<  1  2  3  4  [5]  6  7  8  9  10  >    Next 10
Total Page Count: 55

*Street pricing may vary
Buy Now!
Regular Price: $299.99 Free Shipping!*
Compare Models
MFC-J6925DW
Est Price:
$349.99*



Support
Software downloads
and updates, FAQs,
Manuals and more...