All Products List


MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




Download Brochure  
Overall Rating: (3.9 out of 5)
Read all 55 Reviews | Write a review
  Click to shop local



Product Reviews

42 of 55 people would recommend this product.

Overall Rating: 1 out of 5
Disappointed
March 28, 2014
By CindyG555 from Chicago, IL
Bought the J6920DW to replace a 6490CW that was starting to malfunction. The new one seems to use more cheap plastic in its overall design, it seems flimsier than the 6490.

I need the 11x17 capability for both printing and scanning, the automatic feeder, and the dual paper trays so I can keep one loaded with letter size paper and one with ledger size. This machine can do all that, but has some flaws. It's touted as a "space saver" because the paper trays load horizontally; the problem is that once you want to actually use it, the space saving feature doesn't matter. You have to pull out a flimsy, narrow plastic extension from the upper paper tray to catch the print output. You also have to adjust the paper trays in a way that makes them extend out another 6-1/2 inches. In my case, the lower tray holds the ledger size paper (so it sticks out all the time), and the upper tray holds letter size paper horizontally; the upper tray must be extended so as to catch the ledger size output pages to keep them from spilling onto the floor.

Then there's the print quality, which is only fair (B&W is a little "muddy," and color printing is poor); plus on the ledger size paper, there are waves and jumps in the print near the edges of the paper. The first time I saw them, I actually checked the file to see if there was a problem there with the typeface, but no, it was just the bad printer quality.

Plus, it's the noisiest machine I've ever used, annoyingly so.

I'm about to pack it up and return it. I would rather pay a little bit more and have better quality than hit the lower price point and have the cheap, noisy, machine with mediocre print quality.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 4
2 of 2 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 4 out of 5
Smart Purchase
March 21, 2014
By Sallygal from Alabama
Well pleased with my purchase of this printer. So far, so good. I feel that I have made the
right choice and this printer will help me to produce quality copies for all my needs. Not sure about the Creative Features yet, but will try these soon. I like to print my own Greeting Cards and hopefully this printer will produce a product that I will be proud of. I presently use a Kodak 5300 for this project and am pleased with the cards from that Printer. Hope the Brother does as well.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 4 out of 5
I like the MFS but.....
March 21, 2014
By PatH from Coal Township, PA
I like the machine. The copies are clear and of good quality, but it's slow and what an ink guzzler. Wow. It's going to take me broke replacing cartridges.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned More than 5
1 of 1 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 2 out of 5
Great printer but so far...........
March 17, 2014
By airakalanr from Melbourne, Florida
Not sure I am qualified to write a fair review. Our first MFC-J6920DW printer only lasted for 6 weeks. The final failure was it did not recognize the paper drawer was installed....printed 2 pages then said the paper drawer was not installed. During this printer's lifetime we had to re-install the wireless setup as it stopped talking to our Windows7 PC. The download is a huge >128Meg file!! We have every generation of Windows from XP up to Windows 8. The replacement was painless, if you can live without a printer for 6 days. They shipped in the replacement: we packed up the dead one and took it to UPS prepaid.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned More than 5
1 of 1 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
<  1  2  3  4  5  6  [7]  8  9  10  >    Next 10
Total Page Count: 14

*Street pricing may vary
Buy Now!
Valid Thru 8/30/2014
Regular Price: $299.99 Instant Rebate: $80.00 Free Shipping!*
After Savings: $219.99 Limit 2 Per Customer
Compare Models
MFC-J6520DW
Est Price:
$229.99*


MFC-J6720DW
Est Price:
$249.99*



Support
Software downloads
and updates, FAQs,
Manuals and more...