All Products List

Support for All-in-ones / Multi-function

Find the Support You Need for Your All in One:

support

Contact Brother by Email, Chat or Phone

Get the Latest Drivers, Software Updates, Manuals, FAQs, Videos and More!


Locate a Brother Authorized Service Center to provide support on your Brother products.


MFC-J870DW

Compact Inkjet All-in-One with Enhanced Connectivity Options

Estimated Street Price: $149.99*




Download Brochure  

Product Reviews

100 of 116 people would recommend this product.

Overall Rating: 4 out of 5
Excellent Customer Service
July 24, 2014
By Anonymous from Palm Beach, FL
I purchase a new Brother MFC-J870DW at Office Depot to replace a older MFC printer which we had for years. The new model has WIFI built in so we can print from any where. The first machine had and alignment problem and which could not be corrected by settings. When I called Brother Customer Service they offered to replace the machine at no cost to us and it was done with in a few days. The replacement machine is working perfectly with out the slightest problem. I would not hesitate to buy another machine from Brother if the need arises in the future.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 3
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
Can't Go Wrong with Brother
July 23, 2014
By BroRandahl from Washington State
Nice looking unit. Arrived well packaged. Setup went quite well. A few challenges with wireless connecting, but all working fine, now. Have not used it a lot, but does all it is supposed to do. I have had only Good Experience with Brother Products and Brother Service. I automatically go to Brother when I need Products they market.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 4
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 2 out of 5
Lousy customer service
July 23, 2014
By Anonymous from ft Lauderdale, Florida
I've had problems with the printer since day 1. It takes at least 40 minutes on hold to speak to technical service. I did not get the "printed manual" in the box as promised. It has taken hours on with technical support to resolve issues. I am not a happy camper.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 2
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 2 out of 5
Intermittent Network Printing
July 21, 2014
By Anonymous from Tampa, FL
Very good printer, but no reliable network printing is available! Both wired and wireless network printing are intermittent. Must re-install setup over and over again to use network printing. My HP Photosmart printer works well on the network using either wireless or wired setup! I think the Brother machine should work without re-installation every day!!!!
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned 3
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
  [1]  2  3  4  5  6  7  8  9  10  >    Next 10
Total Page Count: 30

*Street pricing may vary
Buy Now!
Valid Thru 8/2/2014
Regular Price: $149.99 Instant Rebate: $30.00 Free Shipping!*
After Savings: $119.99 Limit 2 Per Customer
Compare Models
Please select up to 3 additional models to compare
MFC-J470DW
Est Price:
$99.99*


MFC-J475DW
Est Price:
$99.99*


MFC-J650DW
Est Price:
$129.99*


MFC-J875DW
Est Price:
$149.99*



Support
Software downloads
and updates, FAQs,
Manuals and more...