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MFC-J870DW

Compact Inkjet All-in-One with Enhanced Connectivity Options

Estimated Street Price: $149.99*




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Product Reviews

139 of 161 people would recommend this product.

Overall Rating: 4 out of 5
Burnt out before printing
December 16, 2014
By Brotherfeind from Riverside, CA
I bought the printer and took it home, set it up and printed a test page. When I went to actually do some printing after about 60 days the machine wouldn't turn on. Brother customer service sent me a refurbished one but it doesn't give me a good feeling since i would have rather had a new one right out of the box like I originally purchased. I love the product, just one of those fluke things I guess.
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned More than 5
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Overall Rating: 3 out of 5
Good printer but paper feed a problem
December 14, 2014
By Wally4 from Palm Desert CA
Once the wireless got installed properly with Brothers help, the printer worked great. Easy to operate and my wife was sending printing instructions from two rooms away. The only problem we have run into is the paper feed. It works poorly, grabbing several sheets of paper at one time. This has occurred with regular multipurpose paper and most recently with labels. Would not feed one page at a time when trying to print labels for Christmas cards.
Expertise Casual User
Use Home (Personal Use)
Brother products owned 1
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Overall Rating: 3 out of 5
It's small but does the job
November 21, 2014
By berthaann from Burbank, Ill
It's cost efficient and fits just about anywhere.. Good Buy
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 2
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Overall Rating: 1 out of 5
Not worth the headache!
November 21, 2014
By Fred54 from Los Angeles, CA, United States
I am a pretty experienced computer user and have installed/uninstalled many different devices over the years but, I finally met a device that would NOT work! I even tried tech support at Brother and still could set it up and the "Techie" suggested it was security software on my computer that was to blame? I have a brand new laptop!
I bought this printer because of the reviews but I did not do my research thorough enough.
If I would have, I would have found an inherent flaw with "Brother" products and going "Offline" rendering the machine useless.
So, I was never able to make it work despite an hour on the phone with a tech who walked me through the same steps I had already tried numerous times.
It appears that this wireless printer continually goes offline and connecting it to a cable does not solve the problem. Any attempt at printing will be met with no activity from the machine despite all my best efforts.
So, after wasting 5 hours of my life, which I will never get back, I repacked it and took it back for a full refund. I will never buy Brother again.
Buyer beware!
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
1 of 3 found this review helpful.
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Valid Thru 12/27/2014
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