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HL-2270DW

Compact Laser Printer with Wireless Networking and Duplex




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Product Reviews

593 of 666 people would recommend this product.

Overall Rating: 1 out of 5
Brother HL-2270DW Laser Printer
May 30, 2014
By WestCoastUser
Purchased the Brother HL-2270DW with prepackaged DN-420 and TN-420/TN-450.

It seems that the TN-420/TN-450 ink level was very low to start with, and the DN-420 holder got stuck in the printer, so removal was not possible. And the way the HL-2270DW laser printer is designed, there is not a secondary way to access the toner cartridge for removal; so the only solution now is to take the entire HL-2270DW laser printer back to where it was purchased, and get a new one with new toner cartridge.

What this means is that Brother's Quality Assurance program missed out on this particular printer model, which has proved to be defective. Since there appears to be a problem here, it is very difficult to recommend this particular product to others.
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Overall Rating: 1 out of 5
Stay away
May 29, 2014
By esther from Monterey ca
I purchased this printer in January 2014. After four months it stopped printing wirelessly. First I contacted my computer company (Dell) tech support. After two hours of checking possible problem in the computer she found none and since the printer did work with USB cable, she suggested to contact Brother. Brother's tech support conducted the same procedures Dell's agent did, and decided that the problem was with the computer settings, so she referred me back to Dell. Dell's second tech support examined the settings, connection, wireless card of the computer and router and they all worked fine, so she suggested to change the printer's wireless card. I called Brother again (each call is at least 30 minutes waiting for an agent), and when eventually the agent responded, she started going over the same procedures again. I asked to replace the printer but she insisted on going over these two hour procedures again. At that point I asked to talk to a supervisor. There was no supervisor available, so the agent assured me that they would call me, which, unsurprisingly, never happened. So I called Brother again, and after 30 minutes waiting, I was connected to an agent. He asked for my problem, and while I was telling him the problem, he hang up on me. Poor machine, useless tech support, rude agents.
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 1
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Overall Rating: 5 out of 5
Great printer
May 19, 2014
By ArtJC from Melbourne, FL
A great printer for every day /small business, but also for everyday at-home projects. Very flexible. Prints quick and clear products. We love it.
Expertise Casual User
Use Home (Personal Use)
Brother products owned 1
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Overall Rating: 5 out of 5
An Excellent Printer
May 16, 2014
By Ohoopee from South Georgia
We already had an HL-2270DW, so there was no doubt that when a additional printer was needed, this was the model that we would purchase. It is fast and produces top-quality results. Toner cartridges are easy to change. Unfortunately, the paper tray is flimsy and it is hard to change it to accommodate different size paper. Despite that, I still believe it is an excellent choice for a small office.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 5
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