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MFC-8710DW

High-Speed Laser All-in-One with Duplex Printing and Wireless Networking

Estimated Street Price: $399.99*




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Product Reviews

86 of 110 people would recommend this product.

Overall Rating: 5 out of 5
March 19, 2015
By dkline from michigan
after we got the line problem worked out it has been a great machine
Expertise Professional or Expert
Use Medium Business (26 to 999 Employees)
Brother products owned 5
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Overall Rating: 1 out of 5
March 16, 2015
By poor
Had issues with another MFC-8710DW and they sent us a replacement that was just as bad.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned More than 5
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Overall Rating: 3 out of 5
Hopefully #2 is the charm
March 12, 2015
By fordf100 from Georgia
Bought one of these over a year ago, and it started having major jamming problems right after the warranty ran out. The cost to repair was more than 1/2 of getting a new one. I have always used Brother Products, and have always found them to be very reliable. This model fits my needs perfectly, when the 1st one worked it was great. So... I bought another one. I'm hoping the first one failing so early was just a fluke.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned More than 5
1 of 1 found this review helpful.
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Overall Rating: 1 out of 5
They don't make them like they used to.
March 6, 2015
By ITmanager from Virginia
This printer didn't last 6 months before having random jamming fits, dropping PC's from the scan to file list, and spurting toner all over inside. I called support and they would not help me unless it was jammed at the moment of the phone call. They said they needed to see the error on the screen. I told them the error said "Jam Inside". She then sent me directions for clearing a paper jam after I specifically asked her not to. She assured me that the instructions would be to prevent a fix the problem causing the paper jam. I am tired of dealing with this. Oh well, we have used all Brother products since we have opened 8 years ago, but we will move on. The product is now seems cheap and customer service has gone down hill.
Expertise Professional or Expert
Use Medium Business (26 to 999 Employees)
Brother products owned More than 5
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