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MFC-J4710DW

Business Smart™ Inkjet with up to 11"x17" Printing and Duplex Capabilities

Estimated Street Price: $249.99*




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Product Reviews

38 of 62 people would recommend this product.

Overall Rating: 5 out of 5
The best ever
August 29, 2015
By BJBP from Coal City, IL
Our Brother, Business Smart Series Printer is the best that we have ever had. The quality of the type and pictures is great. The many functions that it can do, like double sided printing and the quickness of printing and faxing is almost equal to the big machines that I have used while working in many offices as a Ad Min. It is also very quite. Would tell anyone to buy this machine. Thanks Brother for such a great machine.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 3
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Overall Rating: 1 out of 5
MFC-J4710DW Not a Good performer
August 28, 2015
By Nayan from Fremont, California
MFC-J4710DW has lot of technical issues. I have been using only Brother All in one since it has been in the market.

The issues are;

1) Scanning from ADF tray. Some kind of dark color comes on scanned page/s.
2) Paper feeing issue. Double pages pulled from the tray, half page print on the first pulled page and rest of the half page prints on the second pulled page.
3) Pares are not automatically pulled from the bottom tray
4) Machine Died and No power at all, Brother replaced with refurbished machine.
5) Replacement machine has same issue but back on so I have not contacted Brother
6) Sometime 2 sided printing not working, 2nd side print goes on a second paper not on the same first page
7) Machines pulled two pages at once. So it's a waste of paper and money.
8) Most importantly, we have to keep printing sides down but other models require printing sides up when copying, faxing or scanning.
Expertise Casual User
Use Home (Personal Use)
Brother products owned 2
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Overall Rating: 4 out of 5
Good Printer, little noisy
August 18, 2015
By JimWorm from Belle Mead, NJ
The printer is very quick at printing and the output seems good. I have not tried photo paper yet. Time will tell how economical this machine is. The replacement ink cartridges are reasonably priced. It is a bit noisy, which was a surprise. I am used to the churning noised my laser printer makes, but was surprised how loud this machine was. It is probably related to how fast it prints. It is not a big deal to me, but if you set it up in a place where it needs to be quite, it may be an issue.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned More than 5
1 of 1 found this review helpful.
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Overall Rating: 5 out of 5
Smart Office Choice
August 11, 2015
By SMDJax from Jacksonville, FL
Recently had a "Competitors" printer that only to find out after 1yr of ownership, "No More Phone Cust Service!!", $29.00 a phone call for support!..plus a slew of issues with cartridge carriage. Nevertheless, I went back to Brother, my office B/W laser is a workhorse 7yrs running printing volumes of contracts. This model was very easy to set up, compact, full featured, love "The one pass scanning" for both sides...huge time saver. Straight forward screen soft touch, and "Dual" paper tray which I can just about put two reams of paper in. High volume ink cartridges are a plus also. Suite software is pretty cool, lets you scan, email, fax, etc. right from desktop. So far so good, again Brother I'm back after a year!...never will leave the family again!..."Customer Service" (Domestic) wins at the end of the day. My office has "3" brother units in it..enough said. :)
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 5
1 of 3 found this review helpful.
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