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FAQ knowledge base
View our online knowledge base for the answers to the most frequently asked questions.
Please select between the categories below to get started.
Machine
Software
(BE-100)
Software
(Ethos)
Software FAQ Results
How do I load a design?
How do I insert a trim? (Editing and digitizing levels only)
How do I remove a trim? (Editing and digitizing levels only)
How do I insert a color change?
What causes invalid shapes when outputting some Great Notions or Balboa Threads outline designs?
How do I change the underlayers? (Editing and digitizing levels only)
How do I italicize? (All levels)
How do I merge a design?
How does the bean-stitch outline not follow the shape of the design? (Editing and digitizing levels only)
Where are the sample shapes that we trained with in class?
How do I get the international characters for my fonts?
Why won't my "File" and artwork setup box come up when I am trying to load a scanned file?
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2009
Brother International Corp.