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MFC-J425W

Easy-to-Use, Compact Inkjet All-in-One with Wireless Networking




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Overall Rating: (4.4 out of 5)
Read all 104 Reviews | Write a review
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Product Reviews

92 of 104 people would recommend this product.

Overall Rating: 5 out of 5
Best customer service
October 19, 2013
By Holley from Houston Texas
My printer stopped working and I called Brothers and immediately they sent me a newer version. It came quickly and is very easy to work, thanks again Brothers for taking care of the issue
Expertise Casual User
Use Home (Personal Use)
Brother products owned 2
1 of 1 found this review helpful.
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Overall Rating: 5 out of 5
Great Versatile Machine
October 1, 2013
By NickiPrint from Key West, Fl.
This is a great all round versatile printer.
Good quality printing and reasonably fast.
Very clear and easy to operate.

Only wish it had a flip up screen.
Expertise Casual User
Use Home (Personal Use)
Brother products owned 3
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Overall Rating: 4 out of 5
Best Product and Customer Service
August 26, 2013
By Anonymous
I have owned similar Brother product ,before, which started giving Me problems. this is a newer version, and am very pleased with its performance, and features. I like the compact and neat appearance. The customer Service person was also very nice, knowledgeable and helpful, and cordial. Thanks "Brother"
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Overall Rating: 4 out of 5
Warranty
August 20, 2013
By Copyman from Las Vegas, NV. Pahrump, NV
Took a month to receive my replacement machine. Brother would not except my Visa/Debit card for the return Authorization. So at that time there only suggestion was for me to take it to there Authorized service center. The service center had lied to me on multiple occasion tying up my repair/return for weeks. After fighting back and forth between Brother and there local service center, Brother finally decided to send me a new machine and didn't bother about the return deposit. I have sold a lot of Brother products to my customers and never had to use the warranty, I believe they make an awesome product and that's why I gave them a 4 star rating. Would have been a five except for there warranty customer relations. It really needs to be improved, Especially if your a company selling there product like I am.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned More than 5
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