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MFC-8710DW

High-Speed Laser All-in-One with Duplex Printing and Wireless Networking

Estimated Street Price: $399.99*




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Product Reviews

79 of 99 people would recommend this product.

Overall Rating: 3 out of 5
Ok product
October 19, 2014
By Gerry from Apex, NC
I originally bought this product in August of 2012 to replace another MFC Brother that was destroyed in a house fire.
Just about less than 2 years that printer died. Unplugged it from the wall outlet for a week's vacation and when I returned, it would not work.
Repair shop told me not worth reparing since it would cost about $175.
I bought the same model for one reason -- I had a couple of toner cartridges that would have been worthless, so I bought it again when it was on sale on Amazon.
I would have given it 5 stars if the first one lasted longer than two years. Works great and really like it.
The best part is that you can get toner on Amazon for a lot less than what it cost at the office stores.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 3
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Overall Rating: 5 out of 5
This One Won't Get Thrown Through The Window
October 15, 2014
By TireLady from Virginia
Been using this printer for about 9 months now and I have to admit it's a keeper. I use it in a retail office environment. It has been very dependable. Had to call customer service during set-up for a minor setting. If I had taken the time to read the manual, probably would have solved it myself. One small irritation, I use the multi-function tray for lots of different types. One of them is a card stock postcard. It does a great job on those - but put a few #10 envelopes in that tray, and if you use 5 you've reached the max. It's an office - we need lots of envelopes. So far the cartridges have been lasting longer than expected. All in all - one of the best I've used in a very long time. I will be looking closer at Brother products for future purchases.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned 3
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Overall Rating: 2 out of 5
NOT RECOMMENDED
August 27, 2014
By JayR
I receive no customer support. It cannot print grayscale photos--just black and white.
I use it to copy text and it is slow (not 40 copies a minute.).
I hope to return to Canon or Epson (for a few dollars more, but better print).
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Overall Rating: 1 out of 5
Poor customer service and machine
August 25, 2014
By Furniture from York Haven, PA
I purchased this printer last year and it worked great for awhile. In less then a years time it started acting funny. I had it set to do duplex printing and after a few months the machine started making grinding noises and crinkling our paper. I went online to the Brother website and looked at the trouble shooting but nothing was listed for this problem so I emailed customer service. No one responded to my email. I called where I purchased my printer and they do not service printers. Now my machine only prints half a page because it looks like a piece broke off inside, I guess that is what the grinding noise was!!! Would have been nice if someone from Brother would have contacted me when I originally emailed them. I will never purchase a Brother printer again and I have told other people not to purchase Brother printers.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
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