Product Safety Recall information
HL-1040 • HL-1050 • HL-1060 •
Dear Valued Brother Customer:
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Brother
International Corporation is voluntarily recalling certain multi-function printers
and laser printers.
PROBLEM: It is possible for the fuser to overheat, posing a fire
PRODUCT: Brother laser printers model numbers HL-1040, HL-1050,
and HL-1060, and multi-function model MFC-P2000, all serial numbers are being recalled.
The model numbers can be found on the top of each unit and adjacent to the Brother
® logo. The printers were sold between 1997 and 2000 for prices ranging between
$299 and $699. No other Brother printers are involved.
WHAT TO DO: Stop using immediately and take your printer and a
copy of this letter to your nearest Authorized Service Center for a free
replacement of the Fuser. For more information you may call Brother at 866-236-6835
between 9:00 a.m. and 7:30 p.m. ET, Monday through Friday, or e-mail Brother at
Please know that Brother is absolutely committed to providing the highest quality
products for our customers. Brother's decision is a reflection of that commitment
and is one way Brother looks to attain customer satisfaction.