How will work now work?

The pandemic changed everything – how businesses operate, how documents need to be managed, how technology infrastructure must adapt. The old, centralized office is gone forever. The question for every organization: Now what?


Survey of 100+ executives

94% of executives say document management is mission-critical to their business. No surprise there. Documents are the drivers of virtually every business process. As companies adapt to distributed workplaces and the new work-from-home world, how will work now work?



Survey of 100+ executives on document management

• Only 19% are ready to meet employees’ future document management needs
• Only 8% have a fully distributed infrastructure
• 69% are printing significantly less paper than a year ago

Forrester Resources

What else did Forrester learn about how work now works?

Workspace diagram

Brother Business
Solutions Resources

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