Contact Brother

Garment Printer and Embroidery Machine Resources

Technical & Customer Support

Technical Support for Industrial Sewing, Embroidery Machines, and Direct to Garment Printers
1-877-427-6843

Customer Support for Industrial Sewing, Embroidery Machines, and Direct to Garment Printers
1-800-432-3532

Support Offices

New Jersey Office
Brother International Corp.
200 Crossing Blvd.
Bridgewater, NJ 08807
Phone: 908-704-1700
Fax: 908-575-3810
California Office
Brother International Corp.
26250 Enterprise Court,
Suite 250
Lake Forest, CA 92630
Phone: 949-859-9700
Tennessee Office
Brother International Corp.
7777 N. Brother Blvd.
Bartlett, TN 38133
Phone: 800-432-3532

Please direct your inquiry to the appropriate email address below. For faster service, please remember to include your name, company name and phone number in the body of your email.

tsupport@brother.com (Technical)

support@brother.com (Software)

garmentprinters@brother.com (Garment Printer Customer Support)

Sales Representatives – Garment Printers & Embroidery Machines

Senior Regional Sales Manager
AL, CT, DE, FL, GA, IL, KY, MA, MD, ME, MS, NC, NH, NJ, NY, PA, RI, SC, TN, VA, VT, WV & Washington, DC
Steve Hobbs
Phone: 888-729-3224
E-Mail Rep
Northwest Regional Sales Manager
AK, Northern CA, CO, ID, MT, Northern NV, OR, UT, WA, WY
Bill Sween
Phone: 801-556-4891
E-Mail Rep
Midwest Regional Sales Manager
AR, IA, KS, LA, MO, MN, OK, ND, NE, SD, TX, WI
Brian Pursel
Phone: 210-454-2971
E-Mail Rep
Southwest Regional Sales Manager
AZ, Southern CA, NM, Southern NV, HI
Alex Madrigal
Phone: 562-843-4329
E-Mail Rep
District Sales Manager
IN, MI, OH
Maria Maldonado Acosta
Phone: 800-258-4666
E-Mail Rep
Director of Sales
US & CANADA
Barry J. Silevitch
Phone: 978-749-8807
E-Mail Rep

Corporate Headquarters

New Jersey Office
200 Crossing Boulevard
Bridgewater, NJ 08807-0911
Tel: 908-704-1700
Fax: 908-575-3810
Global URL: www.brother.com
Tennessee Office
7777 N. Brother Blvd.
Bartlett, TN 38133
Tel: 901-379-1000

Please direct your inquiry to the appropriate email address below. For faster service, please remember to include your name, company name and phone number in the body of your email.

tsupport@brother.com  (Technical)

ssupport@brother.com  (Software)

garmentprinters@brother.com  (Garment Printer Customer Support)

Sewing Machine Resources

Support Offices

California Office
Brother International
26250 Enterprise Court,
Suite 250
Lake Forest, CA 92630
Tel: 949-859-9700
Tennessee Office
Brother International
7777 No. Brother Blvd.
Bartlett, TN 38133
Tel: 800-432-3532

Please direct your inquiry to the appropriate email address below. For faster service, please remember to include your name, company name and phone number in the body of your email.

tsupport@brother.com  (Technical)

ssupport@brother.com  (Software)

Sales Representatives – Industrial Sewing Machines

Director of Sales
US & Honduras, El Salvador, Nicaragua, Dominican Republic, Panama, Guatemala, Costa Rica
Nick Santopietro
Phone: 770-266-0107
E-Mail Rep