Man and woman collaborating in office space with Brother printer in background

Business Solutions: Document Workflow

Workflow efficiency can help streamline a wide range of processes across an entire organization. Scan and send documents directly from a Brother device to a selected destination with ease. Enable secure transmission to help meet document handling regulations and protect sensitive or confidential information.


Today’s business environment demands more collaboration and greater efficiency. Brother helps mid-to-large sized organizations streamline processes and create efficiencies for long-term success. Brother business printers, MFPs and scanners contain several features to help optimize workflows and improve productivity.

Print data is held in the machine's memory and released when users enter their Active Directory sign-in information.

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Automatically forward incoming faxes to another fax machine or email address.

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Scan documents and send them over the network to a fax server, which converts the documents to fax data and sends it using standard phone lines.

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Scan documents directly to a folder on a PC via USB connection.

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Conveniently use the network to send and receive faxes, compared to using a conventional phone line. The receiving fax machine must also support I-Fax.

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Search the corporate address book located on an LDAP Server for destination addresses using the machine's front panel.

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Send documents directly from Windows-based PCs to a Brother MFP or Fax for transmission.

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Document management software included with Brother multifunction printers.

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Enables direct communication to a secure email server using TLS V1.2, STARTTLS, and SMTP-AUTH.

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Server Message Block (SMB) is a protocol connecting Windows clients and servers so they can share files and printers.

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Brother Solutions & Services Portfolio

Gain a deeper understanding of Print, Mobile, Security, Device Management, Cost Recovery and Document Workflow Solutions offered by Brother

scanning destinations

Scanning Destinations

Brother devices support multiple scan-to destinations to easily adapt to your customized workflow. Supported destinations include (vary by model):

  • PC (Image, OCR, Email, File)
  • Cloud Services
  • Email
  • Email Server
  • FTP
  • SharePoint
  • SSH Server (SFTP)
  • Network Folder (SMB 1,2,3)
  • USB memory stick
  • My Folder (Active Directory)
  • My Email (Active Directory and Secure Function Lock)

Mobile Device Support

Whether on the road, at a customer site or in a retail storefront, Brother offers a wide range of mobile printing and scanning solutions to help improve workgroup productivity and efficiency. These include:

Apple AirPrint®

Wirelessly print from AirPrint-enabled devices connected to the same network segment as the printer.

Mopria Print®

Wirelessly print directly from any supported Android™ device connected to the same network segment as the printer

Wi-Fi Direct®

Allows a user to configure a wireless network between a Brother machine and a mobile device that supports Wi-Fi Direct.
Downloadable app that allows a user to wirelessly print from and scan to an Apple iPhone®, iPad®, and iPod Touch®, Android™, and Kindle Fire™.

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Downloadable app that allows a user to wirelessly print from and scan to an Apple iPhone®, iPad®, and iPod Touch®, Android™, and Kindle Fire™.

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cloud solutions

Cloud Solutions - Web Connect

Access the cloud without a computer using the award-winning Brother Web Connect to upload scanned documents or to print documents directly from an online storage site. Among the supported services included2:

  • Google Drive™
  • Evernote®
  • OneDrive
  • OneNote
  • Dropbox
  • Box

Cloud Solutions - Brother Apps

Brother Cloud Apps is a free suite of innovative, cloud-based applications accessed directly from compatible, Internet-connected Brother devices that allow you to capture and convert information directly from your machine – without using a computer. These include:

Enables password-protected printing over the Internet without using a printer driver.

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Automatically forwards incoming faxes to a defined cloud service or email address.

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Enables printing via email over the Internet without using a printer driver.

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Enables you to send documents from the Brother device to a prepopulated email address without configuring any server details.

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Enables you to retrieve a scanned document on a mobile device by scanning a QR code link on the front panel of a Brother machine.

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Value Services and Custom Solutions

Brother Value Services and custom solutions provide a variety of personalization, security, and workflow capabilities to meet the needs of mid-to-large size customers. From unique device customizations to increased device and network security, this suite of solutions helps to resolve unique document management challenges and meet critical business requirements. These include:

Barcode Utility

Automatically separate batches of documents using barcode-reading technology and send the documents to the correct folders.

Barcode Print+

Print barcodes on demand from a software application without a dedicated barcode printer.

Custom User Interface

Modify the standard user interface on select Brother products.

Special Solutions Team

The Brother Special Solutions Team (SST) assesses a business' unique needs and develops customized solutions to meet those needs.

Printer & Scanner Interface

Enables third-party developers to build custom solutions for and integrate with Brother machines.

Secure Print+

Ensures that confidential or sensitive documents do not print until the user authenticates by entering a PIN or via an NFC card on the machine's integrated NFC card reader.

Technology Solutions Partners

Brother offers security features like protected monitoring, controlling of printing and copying, and more.

Contact Brother Sales & Support

Have questions regarding our business products, workflow solutions, and professional services?