Frequently Asked Questions
View our list of discount FAQs or browse other FAQ categories below.
Discount Questions
Where do I find information about online offers and rebates from Brother?
All Brother instant rebates are listed on our Deals page. Please be sure to sign-up for our emails to receive information about additional promotional offers from Brother!
How do I use my Brother coupon or promotional code online?
Please enter all valid coupon or promo codes in the field labeled "Have a Coupon or Promo Code?" and click APPLY.
What if my coupon code or promo code does not work?
If you have entered a coupon or promo code that has expired, is not valid or has already been redeemed, you will receive a message pertaining to its validity. Please be sure to check the code, expiration and qualifiers before attempting to redeem it.
Can I use a coupon if I place my order by phone?
Yes, valid Brother-USA.com promotions and discounts are available for use on our website and for phone orders.
Do you offer bulk discounts or discounts to non-profits, schools, etc?
At this time, we do not offer group discounts via our website.
What are instant rebates?
Instant rebates are special pricing promotions Brother may offer occasionally for purchases made at Brother-USA.com. Instant rebate promotions are only valid in the contiguous United States and void where prohibited, taxed or restricted.